Terms of Service

1. Services

RISE Web provides web design and development services under the terms set out in individual project agreements. These terms govern the general commercial relationship between RISE Web (operated by RISE Broadcast LLC) and clients.

2. Payment terms

A 50% deposit is required before any work begins. The remaining balance is due on delivery of the final build. Delivery is defined as the date a staging or live link is provided to the client.

Additional revision rounds beyond those included in the agreed package are charged at £75 per round, invoiced prior to work commencing.

3. Delivery timelines

Stated delivery timelines begin from the date all required assets — including copy, images, and brand materials — are received from the client. Delays in providing assets will extend the delivery date accordingly.

4. Intellectual property

Upon receipt of full payment, full intellectual property rights for the delivered website are transferred to the client. This includes all code, design assets, and configurations produced for the project.

Open-source tools included in the build retain their respective open-source licences. RISE Web does not claim ownership over any third-party tools.

5. Third-party tools

Some add-ons require the client to purchase their own subscriptions to third-party services (for example, Migadu for email hosting). RISE Web will advise on which services require direct client subscriptions during the quoting process.

6. Care Plan

The Care Plan is offered subject to availability. RISE Web reserves the right to decline or discontinue Care Plan coverage when capacity is exceeded. In the event of discontinuation, 30 days notice will be provided.

7. Limitation of liability

RISE Web's liability is limited to the value of the project fee paid. We are not liable for indirect losses, loss of revenue, or consequential damages arising from the use or inability to use delivered work.

8. Governing law

These terms are governed by the laws of the UAE, with disputes to be resolved through the competent courts of the Sharjah Free Zone or by mutual agreement.

This is a placeholder terms document. Please review and localise with appropriate legal counsel before launch.