How It Works
Transparent process. Predictable delivery.
Every project follows the same six-step process. You always know where you are and what comes next.
The Process
01
Enquire
Get in touch and share your goals, brand assets, and content. We'll ask a few targeted questions to understand your business and what you need to achieve.
02
Proposal & Deposit
Scope confirmed in writing. 50% deposit to begin. Work starts the next business day. Delivery timeline begins once all assets are received from you.
03
Build
Your site is built on the agreed stack. A staging link is provided at the midpoint so you can follow progress and prepare feedback before the review rounds.
04
Review Rounds
Feedback within included revision rounds (2 for Launch/Grow, 3 for Studio). Additional rounds are available at £75 each. Revisions are consolidated — not rolling.
05
Launch
Final balance on delivery. Full deployment to your infrastructure, credential handover, DNS configuration, and go-live. The site is yours from day one.
06
Care Plan (Optional)
Ongoing uptime monitoring, monthly backups, security updates, and priority support for £49/mo or £449/yr. Limited availability — accepted only when capacity allows.
FAQ
Common questions.
Do I need to provide content?
Yes — copy, images, and brand assets are required from you before the build begins. We can advise on exactly what's needed and provide guidance on photography and copywriting if required.
Can I edit my site after launch?
Yes — Grow and Studio tiers include Payload CMS, which means you can edit all content independently after handoff. No developer required for routine content updates.
What if I need more pages?
Additional pages beyond your package scope are quoted separately. We'll provide a clear, fixed price before proceeding — no surprises.
Do you offer ongoing support?
Yes — our optional Care Plan at £49/mo or £449/yr covers uptime monitoring, monthly backups, security updates, and priority support. Limited availability — accepted only when capacity allows.
What is the open-source stack?
Every tool we use is free to self-host — no SaaS subscriptions are passed to you. You own the code, the data, and the infrastructure. Visit /stack for the full list.
Can I see examples of your work?
Yes — visit /work to see real client sites and tier demo builds for each package level.